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  • Introduction to Data
  • Track your video engagement and performance
  • Make API requests
  • Set up alerts
  • Make your data actionable with metadata
  • Track autoplaying videos
  • Extend Data with custom metadata
  • Track CDN for request metrics
  • See how many people are watching
  • Build a custom integration
  • Understand metric definitions
    • Viewer Engagement
    • Overall Viewer Experience
    • Playback Success
    • Startup Time
    • Smoothness
    • Video Quality
  • Export raw video view data
  • Ensure privacy compliance
  • Mux Data FAQs
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Understand metric definitions

Understand the playback metrics Mux uses to measure viewership and quality of experience.

Mux has engagement metrics to track viewership and five top-level metrics to measure quality of experience. Detailed definitions and formulas can be found on these metric guide pages:

  • Viewer Engagement
  • Overall Viewer Experience
  • Playback Success
  • Startup Time
  • Smoothness
  • Video Quality

These metrics are available in the Mux Data Dashboard and via the Mux Data API. They can be used by your team to track KPIs and optimize the viewing experience for your end users.

This is what the metrics look like on the Mux Data Dashboard:

Mux top 6 metrics

In order to get the most value out of the metrics measured by Mux, make sure your data is actionable by providing valuable metadata for each view. Use this in conjunction with filters to segment data metrics.

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